You are here

Refunds and returns

 

We pride ourselves on providing high quality products, but understand that there may be occasions that an item may need to be returned. These terms do not affect your statutory rights.

If you would like to return any goods you receive, there is a 14 day cooling off period from the date of delivery. All goods must be returned unopened and in their original packaging, all manuals and documentation must be included in order for a refund to be processed. Please note items are not sold on a trial basis.

To return an item which is faulty or an item that you did not order, then your original delivery charge will be refunded.

Please contact our customer services team on 0844 057 0232 or email contact@newandusedcopiers.co.uk to discuss your returns.

You must obtain a returns number and prior approval before returning any items to us.

We hope that you are pleased with your order, but understand there may be occasions where you need to return an item. These terms do not affect your statutory rights.

Our Partners


We supply photocopiers from many brands that you know and love.

Accreditations