Customers are at the heart of our business. Our core business values are focused on providing a positive and hassle-free experience when choosing your print and document solutions provider. With this in mind, we set about documenting our ‘Customer Charter’, a promise to all of our customers of what they can expect when dealing with us:

• Equipment performance to your satisfaction or a replacement at no extra charge.
• 98% guaranteed uptime.
• Free loaner system.
• 24x7 online self help resources.
• Guaranteed availability of service, parts and supplies.
• Guaranteed 4 working hour average response time (nationwide).
• Proactive service and support and preventative maintenance.
• Remote print facility for disaster recovery.

Our continuous improvement programme means we set high standard for ourselves and our customers, ensuring you hassle-free print and document services, leaving you to focus on your business.